Refund policy

Return Policy

Thank you for shopping with us! We strive to ensure you are satisfied with your purchase. If you are not completely happy with your item, we’re here to help.

1. Eligibility for Returns

• Items must be returned within 30 days of purchase.

• Items must be unused, in their original condition, and include all original packaging.

• Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items

• Clearance or final sale items.

• Customized or personalized products.

3. Process

• Contact us at 116zionllc@gmail.com to initiate a return.

• Once approved, ship the item to the provided return address.

• Customers are responsible for return shipping costs unless the item was damaged or defective.

4. Refunds

• Once we receive and inspect the item, we will process your refund.

• Refunds will be issued to the original payment method and may take 5–7 business days to reflect.

If you have any questions, feel free to contact us at 116zionllc@gmail.com

 

We appreciate your support!